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     Solutions Portfolio     

 

 

e-detailing

 

  • Advanced multichannel rep call center

  • High quality evolving scripts e-detailing to multiscreens (desktop, tablet, mobile)

  • TELEREP website 24/7 of complementary brand and HCPs services

  • "Order a rep call" online service for HCPs at their prefered time (pull)

  • Built-in CRM system for complete interactions management

  • Market trends real time tracking system 

Disease & Treatment Support Apps Development

 

  • Creation of product detailing apps for sales forces using iPads and other tablets based on brand strategy and key messages

  • Interactive features for HCPs engagement and information capture

  • CLM (Close Loop Marketing) analytics for detailing usage tracking and capture of HCPs areas of interests as a strong marketing feedback tool

Treatment Support Digital Tools Creation

 

  • Development of customized treatment support digital tools for HCPs and patients to simplify treatment process and improve care

  • Creation of digtal algorithms for long term or complex treatments

  • Enriching brand offering and establishing unique differntiation  

Remote Patients Support Programs

In collaboration with Medtrix Ltd. (a leading telemedicine company, Clalit's telemedicine services operator)

 

  • Dedicated medical call center operated by nurses and physicians

  • Customized online support programs for patients (inbound outbound calls)

  • Adherence services - reminder calls and apps

  • Home care services 

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