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The leading Health & Pharma Remote Engagement Solutions Company
Boosting Life Sciences Companies Performances through integration of Remote Personalized & Digital Engagement value added services for HCPs
About
SmartPharma Solutions Ltd. is a leading Israeli based Remote Health Information company that specializes in creation and execution of innovative digital solutions at the service of leading pharma companies and their customers, be it physicians, other health care providers, payers or patients.
SmartPharma operates within the fast growing ecosystem of digital pharma and
e-health. Our solutions encompass advanced high quality hybrid services, multichannel communication solutions, remote detailing call center and other digital brand information services.
SmartPharma was founded in 2014 by Eran Pappo, BSc. Pharm, MBA, previously a senior Director in leading multinational pharma companies. The company's advisory board consists of highly experienced past and present senior executives in leading multinational pharma companies and key opinion leaders HCPs.
Our mission is to bring significant added value to our partners - pharma companies and their customers, health care professionals, by offering unique personalised services that contribute to strong customers engagement, better care and clear business impact.
Services
Remote Medical Reps
Detailing
The cutting edge 360°Multichannel Platform of Remote Medical Reps Detailing and Complementary Brand Digital Services for HCPs.
Through our HiTech Call Center, manned by best in class professional medical reps and via complementary TELEREP digital services platform, availabe 24/7 for HCPs,
we provide our Pahrma partners unsurpassed
advantages of delivering high quality customer engagement, wide than ever coverage and Share of Voice,
while becoming a true customer centered
organization that interacts effectively & efficiently with customers
at their preferred time, place and channel.
Digital Engagement
Solutions
We plan, develop and implement customized Remote Hybrid (digital+human) engagement services and tools adjusted to our customers' specific needs based on a thorough mapping process of market situation, opportunities and challenges
We provide wide scope of solutions in the areas of digital pharma, e-health, online services, medical call center support, multichannel marketing and treatment management tools.
Unsurpassed Know-How
Consultation
Based on vast experience in strategic pharma and biotech marketing, and proven experience in successful execution of remote engagement solutions that made a clear difference in brands' performances, we provide consultation services to marketing, sales and innovation managers in pharma and biotech organizations
Our structured process of market analysis and digital and hybrid engagement opportunities assessment we support companies at different stages of innovation adoption to establish their OnLine Remote Engagement strategy for the long run and immediate needs.
Why
In today’s pharmaceutical uncertain climate of strong competition, cost pressure and limited access, differentiation and growth just by drug offering, become a real challenge.
In order to succeed and achieve business goals, big pharma must better understand its customers, find innovative approaches to interact with them and deliver what they really need: value beyond the pill. This can be achieved by shifting focus from a product-centric company to a broader value added services and healthcare solutions company.
“Pharma is waking up to the fact that the industry needs significant change to its business model if it is to remain relevant in the healthcare system of the future. The long term success of the industry hinges on its ability to integrate services into its value offering”
eyeforpharma, Value Added Services Summit
Contact
SmartPharma Solutions Ltd.
Herzog 10 st., Tel-Aviv 6291509
Tel: +972-(0)3-6031960